About the role

In this role, you will lead the planning and delivery of a wide range of events that support our organisational strategy and OKRs. You will manage conferences, roundtables, internal events and other key activities, ensuring they are delivered on time, within budget and aligned with our brand and communications objectives.

Working collaboratively with teams across the organisation, you'll develop event plans, create core materials such as agendas and speaker briefings, and define clear measures of success. You will also support the Principal Event Manager on major corporate events and provide guidance to junior team members. This role is ideal for someone who thrives in a dynamic environment and enjoys delivering impactful, audience-focused events.

Key responsibilities include:

Act as project lead for specific events including conferences, trade shows, networking receptions, roundtables, panel debates, virtual events, internal events, experiential brand activities, and other strategic initiatives to promote offerings to consumers, businesses, policymakers, and internal audiences. Develop comprehensive event plans across core business areas, identify key stakeholders, and define clear performance indicators.
Ensure alignment with brand messaging and organisational communications strategy by producing detailed event plans, preparing Leadership Team speaker briefings, writing invitation copy, suggesting agenda topics, developing speaker content, script writing, and evaluating post-event impact.
Manage event budgets (with overall budget responsibility around £30k), adhering to overall team budgets, coordinating logistical elements including booking venues, catering, securing speakers, equipment, purchase orders, contracts, processing invoices, and liaising with Finance.
Demonstrate full ownership of event delivery, ensuring events are executed on time, within budget, and in line with agreed objectives, while attracting the appropriate calibre of attendees.
Work collaboratively across the organisation, building strong relationships with colleagues to support project success and ensure events contribute to wider organisational goals.
Support the Principal Event Manager on Corporate flagship events (such as Awards and AGM), taking responsibility for defined sections/components, managing external agencies and suppliers, and securing high-calibre panellists, speakers, and hosts.
Provide guidance, mentorship, and support to junior team members to help develop their skills, act as a sounding board, and deputise for the Principal Event Manager when required.
Stay informed about the latest event trends, topics, speakers, and formats while aligning with internal priorities to continually enhance the events offering.

About you:

You are an experienced event professional with a proven track record in delivering high-quality in-person and virtual events. You communicate confidently with audiences at all levels, including senior stakeholders, and are highly organised, managing multiple projects with ease. You create engaging communications materials that align with brand messaging, and a relevant degree, AV experience, and familiarity with virtual event platforms are desirable. You are passionate about delivering events that are creative, impactful, and flawlessly executed.

The interview process for this role involves:-

Screening call with hiring manager (approx 15-20 minutes)
An interview on Teams (approximately 45-60 minutes) consisting of values and experience-based competency questions and a role related task

Benefits

We also have these benefits for you to consider:

35 hour working week
Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
Annual Award (depending on employee and company performance)
Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
A discretionary death in service benefit provision equivalent to six times your annual salary
Free access to Which? member content and free access to Which? money & legal helplines
Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
Discount site Pluxee which offers large %% off every day shopping and holidays
Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

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Events Manager